We are based in Los Angeles but do travel. Depending on location reasonable travel fees may apply.

No! We can pick up your product and transport it to our studio if that is more convenient.

Post shoot compositing and editing takes time but we aim to have your deliverables provided to you by digital download within 5 working days. Large projects or if we are particularly busy there may be additional delay but you will be informed before the shoot of any extended turnaround time.

Digital download links will be sent upon completion of work. Watermarked previews will be provided before full payment and final deliverables will be given after full payment is received.

If regulations allow you can ship your product to our studio. Any products which require special handling or refrigeration must be appropriately packaged to ensure optimum quality of your media.

We have highly flexible payment options and accept most forms of payment. Deposits may be required for shoots outside Southern California before commencement of travel.

Unfortunately we cannot return perishable products after shooting. Cross contamination with other products is possible and we cannot guarantee perishables will be returned in pristine condition after shooting. Products will be destroyed after shooting if appropriate or returned if there is no risk of contamination or damage for durable goods.

Please contact us for specific requirements for perishable products for maximum quality. Pickup we will provide refrigerated transport if required. Fragile objects must be provided to us with appropriate packaging.